FAQ
Questions, answered.
Everything you need to know before their first box.
What is PetCare Box?
A monthly subscription box for dogs and cats. You tell us about your pet, we choose the box and deliver it.
How much does it cost?
Dog Box is A$49.99/month. Cat Box is A$59.99/month. Delivery is included.
Do I build my own box?
No. You tell us about your pet and we handpick the contents.
What information do you ask for?
Pet name, dog/cat, breed, age, size, what they love, personality and anything we should avoid.
Can I pause or cancel?
Yes. The subscription is designed to be flexible. Use your account or contact support.
Is delivery included?
Yes. The advertised monthly price includes delivery.
Is this veterinary advice?
No. PetCare Box is a retail service, not a veterinary service. For medical or dietary concerns, consult your veterinarian.